Privacy Policy

Last Updated: March 19, 2026

Introduction

Ongauge Cable Company, LLC ("Company," "we," "our," or "us") operates the website ongaugecable.com. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and safeguarding of information obtained through our website.

Information We Collect

We collect information when you:

Register on our site or create an account
Place an order
Request a quote or contact our sales team
Subscribe to our newsletter or email communications
Complete forms on our website

The information we may collect includes:

Name and company name
Email address
Phone number
Mailing and shipping addresses
Transaction and order details

You may browse our site anonymously. Certain features, such as placing an order or requesting a quote, may require you to provide personal information.

How We Use Your Information

We use your information to:

Process transactions and fulfill orders
Provide customer service and respond to inquiries
Improve our website, products, and services
Send order confirmations, shipping notifications, and account updates
Send occasional company news, product information, or promotional communications (you may unsubscribe at any time)

Each marketing email includes instructions to unsubscribe from future communications. Transactional emails related to your orders are not affected by unsubscribe requests.

Payment Processing

Payment information is processed through secure, PCI-compliant third-party payment processors. We do not store full credit card details on our servers. All payment transactions are encrypted using industry-standard security protocols.

Data Security

We implement industry-standard security measures to protect your personal information, including:

Secure servers with restricted access
Data encryption using Secure Socket Layer (SSL) technology
PCI-compliant payment processing
Restricted access to personal information on a need-to-know basis

While we take reasonable measures to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember items in your shopping cart
Save your preferences for future visits
Monitor and analyze site usage
Measure and improve marketing effectiveness

We may use third-party analytics and tracking tools (such as Google Analytics or similar services) to understand website usage patterns and improve site performance. These tools may collect information about your browsing behavior on our site using cookies or similar technologies.

You can control cookies through your browser settings, though disabling cookies may affect certain website functionalities such as shopping cart and checkout.

Do Not Track Signals

Our website does not currently respond to "Do Not Track" signals from browsers. You may manage your tracking preferences through your browser's cookie settings.

Information Sharing

We do not sell your personal information to third parties.

We may share your information with:

Trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and providing customer service, subject to confidentiality agreements
Shipping carriers and freight companies as necessary to fulfill and deliver your orders
Affiliated companies under common ownership and control for purposes including order processing, customer service, internal administration, and business operations. Such entities are required to handle personal information in accordance with this Privacy Policy
Law enforcement or government authorities when required by law or to protect our rights, property, or safety

We may share non-personally identifiable, aggregate visitor information (such as site traffic statistics) for analytical or business purposes.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order and transaction records are retained in accordance with applicable tax and business record-keeping requirements.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the information provided below. We will respond to your request in accordance with applicable laws.

If you wish to unsubscribe from marketing communications, you may do so using the unsubscribe link included in each email or by contacting us directly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

Mobile Communications

We will not share mobile information (including text messaging originator opt-in data and consent) with third parties or affiliates for marketing or promotional purposes.

Children's Privacy

Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete it.

Scope of This Policy

This Privacy Policy applies only to information collected through our website and online interactions unless otherwise specified, and does not apply to information collected offline or through other channels.

Your Consent

By using our website, you consent to this Privacy Policy.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:

Ongauge Cable Company, LLC
P.O. Box 7
Marshalls Creek, PA 18335
Email: sales@ongaugecable.com
Phone: 1-570-972-2770